Returns & Refunds policy

For Programs & Consultations

• Program fees once paid are non-refundable, except in cases of duplicate payment.

• Session rescheduling is allowed with 24 hours prior notice.

• Missed sessions without notice will not be refunded or rescheduled.

• For cancellations, please email us at [Your Email Address] at least 2 days before the program start.

For Physical Products

• We accept returns/replacements only in cases of damaged, defective, or wrong products received.

• To request a return, you must email us at [Your Email Address] within 3 days of delivery, along with photos of the product and package.

• Products must be returned in their original packaging, unused, and in resellable condition.

• Refunds for approved returns will be processed to the original payment method within 7–10 business days after we receive the returned product.

• No returns or refunds are applicable for products damaged due to customer mishandling, usage, or late requests.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

C304 Mont Vert Belair Bhugaon Pune

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail paripurnalife@gmail.com